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Everything about ordering, shipping and fixing — search it, or pick the step you're on below. When it isn't written out, ask and I'll answer it.
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01
steps, in order
from message to shipped fix
- 01
Getting started
What I do, what it costs, where to open a ticket3 min read
- 02
Gathering what I need
Logs, version, plugin list, what changed before it broke2 min read
- 03
Approving the price
How quotes work and when a number can change3 min read
- 04
Delivery and testing
What you get back and how to verify it on your server4 min read
- 05
Revisions
What's covered free and what counts as a new job3 min read
- 06
After it ships
Support, updates and keeping the thing alive4 min read
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04
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